Each aspect of an employee’s journey within a company shapes the employee experience. To truly excel in managing this experience, it’s important to listen to employees at each stage of their journey to identify what matters to them, and create customized, meaningful experiences aligned with their needs. Here are five ways to enhance the overall employee experience.
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Hire the right people. Poor hiring decisions can be costly and detrimental to team morale and workplace culture. A few tips to improve the selection process are to:
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Include key stakeholders in the selection process;
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Conduct behavioral interviews with questions targeting attributes to ensure fit for the role and desired culture;
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Train interviewers and evaluate their success rate in hiring quality candidates.
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2. Onboard for success. First impressions matter. A strong onboarding process is an opportune time to win the hearts and minds of your new employee as well as provide essential information. Wow them during the onboarding process by:
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creating a welcoming environment. Reach out to the new hire before day one to say “we’re glad you decided to join our team. Welcome!”
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Exposure to senior leaders to communicate the vision and direction of the company and drive engagement;
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3. Help them grow and develop. One common reason why employees leave a company is to pursue other career growth opportunities. Have conversations with your team to talk about their professional growth and development and help connect their aspirations with the strategic plan for your company. A few ways to help them grow are to:
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Offer leadership development opportunities;
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Create and communicate career lattices to promote experiential learning;
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Encourage and reward innovative and creative thinking;
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4. Build a culture of recognition. Recognition has emerged as a key driver. Some ways to recognize employees are:
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Implement a recognition platform. Explore top recognition platforms here: https://www.hrotoday.com/bakers-dozen-ranking-recognition/
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Invite the employee to lead a high-profile project, giving them visibility and opportunity to further showcase their skills.
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Offer rewards tied to health or wellness, like fitness trackers, or wellness challenges;
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5. Communicate well. Good communication builds trust, strengthens teamwork and collaboration and is foundational to a strong culture. Strong leaders understand the importance of good communication and study it in all forms – oral, written and presentation skills. Leaders can excel in communication with:
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Storytelling. Conduct a workshop to help leaders learn how to leverage the power of storytelling to inspire, give insights and increase connection with employees;
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Simplify complex messages. Minimize jargon and technical terms to avoid losing your audience.
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By prioritizing employee engagement, you can foster a more dedicated team and have a lasting impact on your business success. Want to explore further? Let’s work together.